1. INTRODUCTION
At Kumar Makeup Kuwait, we value your trust and commitment to our brand. As a company dedicated to enhancing your beauty experience, we prioritize your privacy and the protection of your personal information. We invite you to read this Privacy Policy carefully, as it outlines how we handle your data and the measures we take to safeguard your privacy while you enjoy our services.
2. DATA COLLECTED
DATA STORAGE LOCATION
At Kumar Makeup Kuwait, we are dedicated to protecting your information. Our operations are based in Kuwait, and our web servers are hosted in secure locations that comply with local and international privacy regulations. We ensure that your data is stored safely and responsibly, prioritizing your privacy at every step. For further details on our data handling practices and the measures we take to protect your information, please refer to our comprehensive privacy guidelines.
REGISTRATION DATA
When you create an account with Kumar Makeup Kuwait, we collect your selected username, email address, and any other personal information you choose to add to your profile. You have the ability to view, modify, or remove your personal details at any time (note that changing your username is not permitted). Additionally, our website administrators have access to this information for management purposes.
PURCHASE DATA
For product support, you must have one or more purchase codes from Kumar Makeup Kuwait linked to your account. We will store these codes along with your user data and the associated support expiration dates. This information is essential for us to assist you with downloads, product inquiries, and other customer service needs.
SUPPORT DATA
If you are a registered user on our site and hold a valid support account, you can submit support requests for assistance. These requests are processed through our third-party support system. Only the information you voluntarily provide will be shared, and your consent will be requested each time you submit a new support request. Our support partner prioritizes data protection and adheres to strict privacy standards.
COMMENTS
When you share your thoughts on our website, we gather the information you provide in the comments section, along with your IP address and browser user agent string. This information aids us in detecting and preventing spam, ensuring a better experience for all our users.
CONTACT FORM
Any information you provide through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” standards, ensuring the protection of your data. You can find more details in their privacy policy.
These submissions are maintained strictly for customer service and are never used for marketing or shared with external parties.
GOOGLE ANALYTICS
Our website employs Google Analytics to provide anonymous reports on site usage. This ensures that no personal information is collected or stored. If you prefer to opt out of Google Analytics tracking your activities on our site, please click this link: Google Analytics Opt-out.
CASES FOR USING THE PERSONAL DATA
We utilize your personal data in the following ways:
- Verifying and identifying users during their experience on our site.
- Providing prompt and effective technical support.
- Sending important updates to keep you informed about news and changes.
- Monitoring account activity to prevent fraudulent actions and protect customer data.
- Tailoring the website experience to make it more personal and engaging.
- Ensuring seamless performance and smooth operation of administrative functions.
3. EMBEDDED CONTENT
Our website may include embedded items, such as videos from YouTube. This content behaves as if you visited the external site yourself.
These websites might collect data, utilize cookies, and employ third-party tracking methods to observe your engagement with the embedded content, particularly if you are logged into an account. Below are the services we use:
We use the Facebook page plugin to show our timeline on our site. Facebook has its own cookie and privacy policies that we cannot alter. Cookies are not activated unless you consent, and your IP address won’t be sent to Facebook without your permission.
We use the Twitter API to show our tweet timeline on our site. Twitter’s cookie and privacy policies are independent of our control. Your IP address is not transmitted to Twitter until you provide consent.
YOUTUBE
We feature embedded YouTube videos on our site. YouTube’s cookie and privacy policies are also outside our control. No cookies are set from YouTube until you agree, and your IP address is not sent until you consent.
4. COOKIES
Our website utilizes cookies—small text files stored on your device—to enhance your user experience. Cookies help us remember your preferences, keep track of your shopping cart, and provide anonymized data for third-party applications like Google Analytics. Overall, cookies are designed to improve your browsing experience. However, if you prefer not to use cookies, you can disable them on this site or any other. The most effective method is to adjust your browser settings. We recommend checking the help section of your browser for guidance.
NECESSARY COOKIES (ALL SITE VISITORS)
- cfduid: This cookie is used by our CDN provider, CloudFlare, to identify individual clients behind a shared IP address and apply security settings specific to each user.
- PHPSESSID: This cookie is essential for identifying your unique session on our website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
- wp-auth: This cookie is utilized by WordPress to authenticate logged-in users, ensuring secure password verification and user identification.
- wordpress_logged_in_{hash}: Employed by WordPress for authenticating logged-in users, this cookie facilitates password authentication and user verification.
- wordpress_test_cookie: This cookie checks whether cookies are functioning correctly on the WordPress platform.
- wp-settings-[UID]: WordPress sets several wp-settings-[UID] cookies, where the number at the end represents your unique user ID from the database. This cookie customizes your view of the admin interface and may also affect the main site interface.
- wp-settings-[UID]: Similar to the above, this cookie is also set by WordPress and includes a timestamp along with your unique user ID. It customizes your interface experience within the admin panel and possibly on the main site as well.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered customer on our site, we do not retain or have access to any personal information about you.
For clients with registered accounts, your personal information may be accessed by:
- Our system administrators: They manage the technical aspects of our site and require access to maintain and improve system functionality.
- Our support team: They may access your account information when needed to provide assistance and resolve any issues you may encounter.
6. THIRD PARTY ACCESS TO YOUR DATA
We are committed to protecting your privacy and do not share your personal data, such as your email or name, with third parties. The only exceptions involve trusted partners with whom we share limited information to provide you with the services you expect. Please see below:
Kumar Makeup Kuwait
To verify and obtain your purchase information regarding product licenses, we share your provided details with Kumar Makeup Kuwait. This ensures that your support data is accurately registered.
Support Ticketing Service
We utilize a third-party ticketing system to manage support requests. The information sent is restricted to what you explicitly provide and consent to when submitting a support ticket. This service complies with relevant privacy regulations to protect your data.
7. DATA RETENTION POLICY
When you submit a support request or comment, we maintain its metadata until you instruct us to remove it. This enables us to identify you and automatically approve your comments, rather than placing them in moderation.
If you sign up on our website, we also store the personal information included in your user profile. You have the right to view, modify, or delete your personal information at any time (with the exception of your username). Additionally, website administrators can access and edit this information as necessary.
8. SECURITY MEASURES
Our website employs SSL/HTTPS encryption to secure communications between users and our servers. This protocol ensures that personally identifiable information remains protected from unauthorized access by third parties.
In the event of a data breach, our system administrators will promptly implement necessary measures to maintain system integrity. They will notify affected users and initiate password resets if required.
9. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have an account on our site or have submitted comments, you can request a copy of the personal data we retain about you, including any extra information you provided.
You also have the option to ask for the deletion of any personal data we hold. However, this request does not extend to data that we are legally required to keep for administrative, legal, or security reasons. Specifically, we cannot delete information crucial for maintaining your active account, such as your email address.
Please note that if you decide to have all your data removed, we will no longer be able to offer you support or any product-related services.
GDPR RIGHTS
We prioritize your privacy. In alignment with the GDPR, we strive to meet the established standards. Our services are available to residents of the European Union, and we aim to comply with the General Data Protection Regulation. For additional information, please visit the EU GDPR Information Portal.
10. THIRD PARTY WEBSITES
Our website may contain links to third-party websites. These sites have not been screened for privacy or security compliance, and you release us from any liability regarding their conduct.
All social media sharing links, whether displayed as text links or icons, will only connect you to the associated third parties if you explicitly click on them.
Please note that this Privacy Policy, along with any other policies in place and any amendments, does not create enforceable rights for third parties or require the disclosure of any personal information regarding members of the Service or Site. We are not responsible for the information collected or used by any advertisers or third-party websites. We recommend reviewing the privacy policies and terms of service for each site you visit through third-party links.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
In certain situations, it may be necessary for us to disclose your information for legal reasons in response to requests from government authorities or private litigants. You acknowledge that we may share your information with third parties when we believe, in good faith, it is necessary for civil actions, criminal investigations, or other legal matters.
If we receive a subpoena that may affect your privacy, we may choose to inform you, providing an opportunity to contest the subpoena, although we are not obligated to do so. Additionally, we may report your activities to third parties if we believe it is prudent for legal reasons, particularly if we suspect fraudulent behavior. You agree to release us from any claims arising from the disclosure of your information to law enforcement or private entities.
Any sharing of personal data for legal purposes will comply with the laws of your country of residence.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
12. AMENDMENTS
We reserve the right to update this Privacy Policy periodically. Any changes will be reflected on this page, and you will be required to accept the new terms to continue using our services.